Shipping policy

Shipping Policy

Thank you for shopping with us! Below you’ll find all the details about our shipping process.

Processing Times

  • Orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification once your order has shipped.

  • Please note: During high-volume periods, processing times may be slightly longer.

Domestic Shipping (within United States of America)

  • We offer standard shipping, express shipping, free shipping of orders over $100.

  • Estimated delivery time: 5 business days depending on the shipping option selected at checkout.

  • Shipping rates are calculated at checkout based on order weight and destination.

International Shipping

  • We currently ship to most countries worldwide.

  • International shipping rates are calculated at checkout.

  • Delivery times vary depending on location but typically range from 7-21 business days.

  • Please note: Customers are responsible for any customs fees, duties, or taxes applied by their country.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. Please allow 24-48 hours (domestic orders) and 3-5 business days for international orders for the tracking information to update.

Delays

While we aim to deliver within the estimated timeframes, shipping delays can occasionally occur due to factors beyond our control (carrier delays, customs, weather, etc.). We appreciate your patience and understanding.

Lost or Damaged Packages

  • If your order arrives damaged, please contact us immediately at bennettj03@icloud.com with your order number and photos of the damaged item.

  • If your order hasn’t arrived within 5 business days after the expected delivery date, reach out to us so we can investigate with the carrier.

Contact Us

If you have any questions about shipping, please contact us at:
📧  Bennettj03@icloud.com